SCOPE AND TOPICS

The aim of this conference is to foster knowledge exchange in ICT applied to tourism. To this end TURITEC has been since 1999 a framework of understanding and collaboration between university researchers in ICT, business professionals and institutions in Spanish tourism industry. TuriTEC offers a unique forum for attendees from academia, industry, government, and other organizations to actively exchange, share, and challenge state-of-the-art research and industrial case studies on the application of information and communication technologies to travel and tourism

The conference will consist of several sessions at which scientific and technical input and management experience in tourism and ICT will be presented. TURITEC will have also several keynote speeches of relevant personalities of both domains.

TOPICS OF INTEREST

There will be four special tracks to present works related to the development of conceptual frameworks and also empirical analysis of the following issues :

  • COVID-19 & Tourism

    • Digital Strategies for Business Recovery
    • Destination Recovery and Resilience
    • IT Solutions for Crisis Management in Response to a Pandemic in Tourism
    • Analysis of Tourist Mobility
    • Any Other Topics Related to COVID-19 and eTourism
  • Smart destinations

    • Smart tourists
    • Mobility
    • Sustainability
    • The Internet of Things
    • Accessibility
    • Governance
    • Innovation
  • Platform economy and tourism

    • Advanced conceptual frameworks, but also empirical analysis focused on the study of the socioeconomic and spatial behaviour of the platform economy in tourism.
    • Methodological innovations, progressing research design, and data collection approaches to studying the platform economy.
    • Cases that explore the complexity and specificity of user behaviour.
    • The articulation of the platform economy in relation to technology and the creation of networks in the digital economy.
    • Processes and contribution in the construction of new tourist images of destinations.
    • Platform economy, urban gentrification processes and the housing market.
    • The platform economy in rural areas
    • Synergies, conflicts and controversies in the regulation of the platform economy in different geographical contexts and at different territorial scales.
    • Adaptation and resilience processes of the platform economy in times of COVID.
  • Electronic word of mouth (eWOM)

    • User Generated Content (UGC), Travel Generated Content (TGC), UGC and TGC analytics
    • Big data, sentiment analysis, text mining, content analysis
    • Opinion platforms, social media, online reviews, reviewer motivations, reviewer roles, satisfaction, fake reviews, suspicious reviews, e-complaining, online reputation, managerial response, credibility, trust, recommendations, ratings, scores, rankings,
    • Natural language processing (NLP)
    • Online travel communities, value co-creation, value co-destruction, travel forums, knowledge sharing
  • ICT in Tourism Experience

    • sustainability opportunities and challenges in the context of ICT in tourism development
    • theory and research methods applied to the ICT in tourism experience
    • case studies of the application of ICTs in tourism experiences
    • VR and AR developments in tourism destinations
    • ICTs in tourist behavior and social practices
    • current trends in ICT in tourism experiences
    • ICT for destination and company marketing
    • ICT solutions for the tourism industry (hotels, restaurants, travel agencies, etc.)
    • acceptance, adoption and diffusion of ICT in the tourism industry
    • big data analytics in the tourism industry.
  • Miscellaneous

    • Changes in online market structure
    • Mobile technologies applied to tourism and wearables
    • Web 3.0 and Semantic Web
    • Artificial intelligence applied to tourism
    • Models of decision making in tourism
    • Transaction systems and security policies on e-business
    • GIS and spatial databases
    • Cibersecurity
    • Technology in advanced information systems
    • Intelligent Systems and Agents
    • E-commerce systems in tourism
    • Knowledge-based systems in tourist applications
    • Information technology in teaching tourism. E-learnings and MOOCs
    • ICT applied to Heritage
    • Recommender Systems
    • Blockchain
    • Innovation and entrepreneurship